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ORDER SUPPORT

URGENT REQUESTS

&

Need help with an order, exchange or return?

Reach out here or in the chat at the bottom right corner of the page to connect instantly with our Concierge team. See full return policy below.

Thanks for getting in touch, Queen! 

We will address your request within 24 hours.

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RETURNS POLICY

Pleasing you is our priority and we want you to be fully satisfied with your order. Returns and exchanges are easily completed from our Support page. All guests can exchange or return their un-worn, non-damaged garment for free, for any reason within 21 days of receipt. Simply request a return label through this Support page if you’d like to return or exchange for a new garment or full refund.


After your free return period, you can exchange your garment for a store credit equal to the garment's current value. Simply request an exchange label through this Support page if you’d like to exchange for a store credit. 

Free return labels are available for any shipping/order errors made at any time. Request your return here and we’ll make it right!

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